Who we are

Our website address is: https://suviddhi.com.

Suviddhi (“we” and “us”) is the operator of (https://suviddhi.com/) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations for our service.

We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back ordered item or if you would prefer for us to process a refund.

Order Dispatch Time

  • Orders are usually dispatched within 2-3 business days of the order being placed. Due to unforeseen circumstances certain orders can take longer to dispatch.
  • Orders will be delivered within 3-7 business days upon confirmation. Delivery to locations which are in low coverage or difficult to reach areas may take between 10-12      working days.
  • Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbour, etc. However Suviddhi takes no responsibility for goods signed by an alternative person.
  • Suviddhi is not responsible for damage after delivery.
  • We operates Monday – Saturday during standard business hours, except on national holidays at which time we will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
  • COD (Cash on Delivery) orders are verified for authenticity – if we have any doubts about the address mentioned in your order, we will call to confirm. Only verified phone and verified address orders will be shipped.

Shipping Charges

There are no shipping charges on orders above 1000.

COD charges

A customer has to pay COD handling charges of INR 80 for all the COD orders.

We do not accept COD orders above Rs. 3,000.

Support

For all customer service enquiries, please email us at suviddhi@gmail.com or call on +91 9408967723